Accessible facilities, station access and platform heights vary at each station on the Kuranda Scenic Railway line. Platform heights differ, sometimes presenting a significant gap and varied step heights resulting in a steep incline when joining and leaving our services using our ramps and stairs.
We recommend you review the relevant station information to assist with planning your journey. On the day of travel, we ask that you let our station team know of your arrival if you would like support from our team.
Station facilities, access and mobility device size limits
Station
| Accessibility Facilities
|
Access to train carriage
|
Mobility Device – Weight limit
| Mobility Device – Size limit
|
|---|
Cairns railway station
| Accessible toilet, lift to the platform bridge to cross between platforms. | Boarding ramp from the platform to the carriage with accessible facilities. | Weight capacity of 300kg to accommodate you, your mobility device and anyone helping. | Ramp
760mm width.
|
Freshwater railway station
| Accessible toilet, ramp access
throughout the station. | Hydraulic lift boarding device from the platform to the carriage with accessible facilities. | Weight capacity of 230kg to accommodate you and your mobility device. | Hydraulic lift with sides
800mm width by 1100mm length.
|
Barron Falls stop
| Not available. Mobility device users will need to remain onboard the train here because access at this stop is by the stairs only. | Stair access only.
There is a significant height difference between the station platform and train.
| Not applicable at this stop.
| Not applicable at this stop.
|
Kuranda railway station
| Accessible toilet, lift between the platform and street level.
| Hydraulic lift boarding device from the platform to the accessible carriage.
| Weight capacity of 230kg to accommodate you and your mobility device. | Hydraulic lift with sides 800mm width by 1100mm length
|
At our stations
For information about joining and leaving the train at each station, please select the station from the tabs below.
Joining or leaving the train – at Cairns railway station
Kuranda Scenic Railway departs from platform 2 at Cairns railway station. There is curb accessibility at platform 2 for customer drop off only.
Parking is available at Cairns Central shopping centre. Customers can provide their vehicle registration number to the team at the Cairns Travel Centre on platform 1 or the Kuranda Scenic Railway ticket office on platform 2 to receive electronic validation for free parking.
Lifts are located on both platform 1 and 2 providing customers with access to and from Cairns Central shopping centre and the Queensland Rail Travel Centre to the Kuranda Scenic Railway ticket office on Platform 2.
A ramp is available to provide customers with mobility devices access to the accessible carriage.
Lift at Cairns railway station.
A team member provides assistance to customers.
A ramp provides mobility device access to the train.
Joining or leaving the train – at Freshwater railway station
There are two accessible long term parking spaces and one space for drop off only at the front of Freshwater railway station. These spaces have kerb accessibility and are the easiest options for access, the main coach park has kerb accessibility for customers arriving by coach and the main entry point is flat.
A hydraulic lift is available to provide customers with mobility devices access to the accessible carriage.
Freshwater railway station exterior.
Accessible parking spaces are available in close proximity to the entrance at Freshwater railway station.
A team member provides information to a passenger at Freshwater railway station.
Access to platform via ramp.
Access to the carriage by steps.
Boarding with the hydraulic lift – wheelchair.
Joining or leaving the train – at Din Din (Barron Falls) stop
Access at the Din Din (Barron Falls) stop is via stairs only; customers using mobility devices to join and leave the service will not be able to use them at the Din Din (Barron Falls) stop. In these circumstances, these customers will need to remain onboard at Din Din (Barron Falls) and will not be able to see the falls from the train. There is also no wheelchair access to the viewing platform.
Din Din (Barron Falls) stop
Customers sitting in the accessible carriage of Kuranda Scenic Railway
Joining or leaving the train – at Kuranda railway station
Kuranda railway station is accessed via an overpass bridge with stairs and a lift providing customers with access to the station platforms. There is one accessible parking bay near the street entrance, this leads to the bridge to access the lift.
A hydraulic lift is available to provide customers with mobility devices access to the accessible carriage.
Kuranda railway station
Kuranda railway station lift from street level to platform level.
Access to the carriage by steps.
A team member provides assistance to customers at Kuranda railway station.
Boarding with the hydraulic lift – wheelchair.
Boarding with the hydraulic lift – wheelchair.
Accessing the carriage from the hydraulic lift – wheelchair.